government
State Government Agency Eliminates Credential Fraud with FaceLock
State Department of Motor Vehicles
Challenge
The agency faced increasing credential fraud, particularly with driver's licenses and professional licenses. Traditional verification methods couldn't confirm that the person presenting a credential was the legitimate holder, leading to security vulnerabilities and potential liability.
Solution
FaceLock was implemented as a pilot program for professional license credentials. The biometric binding technology ensured that only legitimate license holders could use their credentials, while maintaining the ability to issue both digital and printed credentials for accessibility.
Results
The pilot program demonstrated significant improvements in security and verification efficiency. FaceLock's offline verification capability enabled instant credential checks at traffic stops and checkpoints without requiring network connectivity.
Key Metrics
95%
Fraud Reduction
80% faster
Faster Verification
92%
User Satisfaction
65%
Help Desk Reduction